Ian has over 20 years of experience in Learning and Development, working in a range of areas including customer service, leadership and management, and coaching. His areas of expertise are innovation, change management, "growth mindset", and the effective use of Learning Management Systems. His sales and managerial experience has been built from a very successful career in the fast-moving commercial sectors of retail and corporate business travel, as well as the recruitment sector for professional services.
Ian's inspirational delivery style engages all levels of audience through effective learning materials and facilitation. He is well versed and flexible in a variety of blended learning methodologies such as virtual offerings, classroom coaching environments, and face-to-face coaching.