Knowledge Bank

An independent facilitator will ensure that everyone has their say and that the end result is reached in an impartial manner. When facilitation works well it is invisible!

Not everyone finds the same thing inspiring. To make sure that the people who attend your workshops are fully engaged, consider a range of different techniques.

There are a number of practicalities to consider to ensure that a workshop is successful.

Gaining a better understanding of the team's stakeholders can help to create more mutually beneficial associations. Find out how to conduct a mapping session to define and improve your stakeholder relationships.

A plan that is likely to facilitate a successful outcome begins with the end in mind. This is how we work with change teams to ensure shared understanding and common ownership of the plan.

We’ve found that four elements – Assumptions, Risks & Issues, Resources and Opportunities - play a key role in shaping an Active Plan.

The role of the change agent is vital to the success of any change project a company undertakes. These are the characteristics and skills that we find individuals need to be effective change agents.

Every project requires certain key participants. These are the roles we’ve identified as vital to building a robust programme and driving it to a successful outcome.

Effective communications throughout a programme will build greater engagement and awareness amongst all your stakeholders – and deliver direct benefits to the business. Here’s the process we use to build a communications plan.

For communications to be effective, you need to consider your target audience. These are some of the factors that can influence success.

Visual Working can help organisations improve team management, develop a delivery focus and foster a better sense of team identity.

The Working Environment should demonstrate an observable relationship between space, processes and people.